The equipment for the tire recycling line project in Turkey has been delivered to the project site and installation work has begun. Kowloon Machinery dispatched professional engineers to the customer’s project site to provide equipment installation guidance and subsequent operation training, which reflects its high attention to the project and its commitment to customer service.
Before departure, the engineers have fully understood the specific conditions of the project, equipment specifications and installation requirements, as well as local safety regulations and environmental standards. During the installation process, the engineers provided detailed guidance to ensure the correct installation and commissioning of the equipment. And always pay attention to safe operation to prevent any accidents. After the installation is completed, we will provide customers with comprehensive operation training to ensure that they can master the use and maintenance methods of the equipment.
At the same time, our after-sales staff maintain good communication with customers to ensure that both parties have a clear understanding of the installation plan, schedule and their respective responsibilities. This helps to avoid misunderstandings and delays and ensure that the project proceeds as planned. After the installation and training, we will also collect feedback from customers to understand the actual effects and problems of the project. Make necessary adjustments and improvements based on feedback to continuously improve service quality and customer satisfaction.
